National Road Logistics Transport Specialist

Overview

In this Transport Operator role, you will act as a central control point to monitor and coordinate road freight from Europe into the UK for a major automotive customer. You will work within the Control Tower to track shipments, resolve disruptions, and ensure on-time in full deliveries while maintaining compliant operations. The role supports cross-border movements and close collaboration with carriers, drivers, and customs teams. You will help maintain real-time status updates and contribute to excellent customer service and OTIF performance. This is a hands-on, fast-paced position with meaningful impact on supply chains and customer satisfaction.

Responsibilities

• Monitor road freight shipments from Europe to the UK
• Track movements using transport management systems
• Identify and resolve potential service disruptions
• Coordinate import/export movements across UK and EU
• Collaborate with carriers, drivers, planners, and customs
• Escalate critical issues and support recovery plans
• Maintain real-time transport status updates and records
• Deliver excellent customer service and OTIF performance

Key requirements

• Experience in road transport, logistics, or freight forwarding
• Understanding of European and UK transport networks and geography
• Basic customs knowledge or willingness to develop it
• Strong organisational and prioritisation skills
• Excellent communication and stakeholder management
• Ability to respond quickly to changing situations
• Good IT literacy and comfort with operational systems
• Customer-focused mindset and collaborative team approach

• Strong organisational skills
• Effective communication
• Stakeholder management
• Transport management systems
• IT literacy
• basic customs knowledge (optional)

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