Eagle Labs Manager

Overview

In this role you drive revenue growth by identifying opportunities and expanding the customer base through active market analysis and relationship management. You will lead proposition delivery within Barclays Eagle Labs, collaborate with product and operations teams, and coordinate events and partnerships to deliver value to startups and businesses. You’ll forecast KPIs and shape business development strategies, contributing to the lab’s impact and growth. This role combines on-site leadership with cross-functional collaboration to energize the local entrepreneurial ecosystem.

Responsibilities

• Conduct market research and analysis to identify opportunities, trends, and customer needs to inform growth strategies
• Identify and pursue leads via networking, referrals, cold outreach, and industry events
• Manage and nurture existing client relationships, uncovering cross-sell/upsell opportunities
• Develop and implement strategies to acquire new business and expand the customer base, including proposals and contract negotiations
• Collaborate with product managers, credit analysts, operations, and other stakeholders to ensure seamless delivery of banking products and services
• Forecast KPIs and report on progress, pipeline status, and performance of solutions to management
• Contribute to the development of business development strategies and initiatives to drive revenue
• Oversee day-to-day operations of Barclays Eagle Labs, focusing on proposition delivery, business engagement, event coordination, logistics, reception, and partnership engagement
• Work with Lab Managers to operate independently, take ownership, and support team objectives
• Align with Barclays values and Behaviors to create an environment for colleagues to thrive

Key requirements

• Experience in business engagement
• Experience in a proposition delivery environment
• Ability to work toward OKRs and track/report goals
• Experience engaging with businesses and entrepreneurs
• Knowledge of cyber security (valued)
• Strong knowledge of the local area (Manchester)
• Full on-site office role in Manchester (5 days/week)

• Stakeholder management
• Effective communication
• Problem solving
• OKR tracking and performance reporting
• Market research and competitive analysis
• Proposal development and client presentations

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