Junior Content Designer

Overview

In this role you will craft content that informs and engages, aligning with business objectives across engagements. You’ll learn content design by collaborating with cross-functional teams, shaping information architecture and content strategy. You’ll work on workshops, research, and content deliverables that support user journeys and accessibility. This is a hands-on role with clear impact on product design and client outcomes, within a leading digital experience practice.

Pay / Benefits

• 25 days’ annual leave
• private medical insurance
• 3 additional days’ leave per year for charitable work
• hybrid working

Responsibilities

• Facilitate client workshops, user interviews, and creative brainstorms to inform content decisions
• Apply UX fundamentals to shape content, focusing on needs, journeys, tasks, flows, and accessibility
• Produce content deliverables (style guides, matrices, copy decks, decks) and content requirements aligned with business objectives
• Support information architecture and content structure at project level
• Contribute to product design projects from discovery to delivery (journey mapping, prototyping, testing, iteration)
• Collaborate with UX/UI designers and researchers to align content with journeys and design systems
• Assist in design research activities, translating insights into content and experience decisions
• Present content and experience design rationale to clients and stakeholders
• Share content best practices in pitches and client meetings to support new business development
• Attend and help plan studio and community events and workshops

Key requirements

• Translate business and customer requirements into compelling content across touchpoints
• Strong understanding of accessibility guidelines and design to standards
• Experience supporting online and offline workshops and interviews
• Effective written and verbal communication with colleagues, clients, and partners
• Working knowledge of content landscape: content design, strategy, information architecture, content operations
• Understanding of human-centred design and design thinking
• Strong interpersonal skills and collaborative mindset

• collaboration
• communication
• curiosity
• GDS (desirable)
• content design
• content strategy

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