Senior Vice President, Product Manager — Technical & AI-Enabled – Investor Services

Overview

In this Technical Product Manager role, you own the strategic roadmap for Investor Services platforms, bridging product vision with engineering execution. You’ll lead complex programs end-to-end, shape AI-enabled capabilities, and challenge architectural choices with hands-on coding insight. Work across Technology, Operations, and Sales in a global, regulated environment to drive client adoption and measurable product success. This is an AI-native, data-driven role at the heart of Citi Velocity and Citi Direct initiatives.

Pay / Benefits

• Generous holiday allowance starting at 27 days plus bank holidays
• Discretionary annual performance-related bonus
• Private medical insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave

Responsibilities

• Define and prioritise the product roadmap for strategic platform changes in collaboration with engineering and leadership
• Lead end-to-end programs—from inception to data migration, integration, testing, and client adoption
• Establish and track OKRs and feedback loops to improve delivery frameworks
• Identify AI, LLMs, and agentic automation opportunities to transform workflows
• Build strong relationships across Technology, Operations, Product, Sales, and Client Services
• Ensure regulatory compliance and ethical standards throughout the lifecycle
• Prototype solutions and participate in technical design using Java, React, or Python
• Evaluate AI architectures and trade-offs for production deployment (latency, cost, safety)
• Translate business needs into technical specs and guide architecture discussions
• Engage with clients and stakeholders to drive adoption and manage risks

Key requirements

• Significant Product Management experience in Investor Services or Financial Services with roadmaps and OKRs
• Ability to read/write code in Java, Python, or JavaScript/TypeScript
• Understanding of APIs, microservices, and CI/CD
• Strong knowledge of AI/ML, LLMs, and production deployment considerations
• Experience with data migration, platform modernization, or digital transformation
• Client-facing experience and ability to manage expectations
• Proven ability to manage complex interdependencies between product development and delivery
• Leadership presence to influence cross-functional teams
• Bachelor’s degree; Master’s preferred

• Excellent verbal and written communication
• Stakeholder management
• Problem solving and analytical thinking
• Java
• Python
• JavaScript/TypeScript

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