Overview
As Senior Product Manager for Credit Cards Originations, you will own the end-to-end onboarding experience from first interaction to onboarding. You will shape the roadmap, partnering with Credit and Fraud to optimize eligibility, affordability, decisioning, pricing and fraud controls. You’ll lead a product squad, align cross-functional teams, and drive profitable new-account growth and improved conversion. You’ll apply data-driven insights and explore partnerships and AI-enabled improvements to scale impact.
Pay / Benefits
- hybrid role with London office 2–3 days a week
- flexible working arrangements
- opportunity to work abroad up to 120 days a year
- focus on work-life balance
Responsibilities
- Set the direction and roadmap for Credit Cards Originations from first interaction through onboarding
- Identify opportunities to boost profitable new-account growth using customer, commercial and risk signals
- Translate credit strategy and pricing into scalable product capabilities and customer experiences
- Lead a squad of engineers and collaborate with decisioning, design, analytics and operations
- Improve conversion by simplifying journeys and reducing referrals
- Shape partnerships and data opportunities, including open-banking and third-party propositions
- Make pragmatic trade-offs across customer outcomes, economics, risk, quality and delivery speed
- Develop the team’s ways of working and leverage AI and automation to improve productivity and quality
Key requirements
- Owned measurable commercial and customer outcomes in a complex digital product area
- Able to turn ambiguity into clear direction, roadmap and success metrics
- Sound commercial judgement balancing growth, conversion, unit economics and risk
- Accountable for clear goals and KPIs and adaptable when evidence requires change
- Strong product–engineering partnership and end-to-end execution from discovery to launch and iteration
- Data-driven decision making and ability to explain trade-offs
- Influences senior stakeholders and cross-functional partners without hierarchy
- Hands-on, decisive with attention to detail when needed
- Open to using AI and automation to improve ways of working
- cross-functional collaboration
- data-driven decision making
- analytical thinking
- SQL
- scripting languages
- BI / analytical tools
…
