General Lab Equipment Engineer

Overview

In this role you will provide high-quality engineering support for a range of laboratory equipment at a client site, collaborating with PKI teams and the Lead Scheduler to ensure timely, compliant service. You will diagnose faults, perform maintenance and commissioning, and manage spares and documentation to keep R&D lab equipment running reliably. You will help shape operating procedures and change controls while maintaining safety standards. This role offers hands-on impact in a fast-paced scientific environment and close interaction with customers.

Pay / Benefits

• 25 days of annual leave plus bank holidays
• Income Protection Insurance
• Life Assurance
• WeCare Programme
• MyStrength wellbeing app
• Private Medical Insurance

Responsibilities

• Provide prompt, customer-focused equipment support while meeting regulatory and engineering standards
• Diagnose faults on complex equipment using multidisciplinary internal and external resources
• Plan and execute maintenance and commissioning activities safely and cost-effectively
• Identify and source components and services using technical knowledge
• Create, manage and review service reports and documentation
• Support users in SOPs, Change Control, deviations, manuals and drawings
• Ensure availability of essential spares for equipment used in R&D facilities
• Support contract setup, renewal and budget management
• Monitor performance via KPIs and drive improvements
• Support PKI Management Team to complete activities
• Complete risk assessments/method statements prior to work
• Maintain health and safety practices and report incidents
• Wear PPE as required by risk assessment and signage

Key requirements

• Experience in Laboratory Instrument Support across diverse equipment
• Strong relationship management and communication skills
• Ability to work independently and in a team with minimal supervision
• Strong analytical and structured problem-solving abilities
• Knowledge of EHS procedures
• Experience in fast-paced operational environments
• Excellent written and verbal communication
• High customer focus
• Technical engineering qualification or apprenticeship
• PC literacy (Microsoft Word, Excel, PowerPoint)

• relationship management
• communication
• initiative
• Experience with centrifuges, incubators, balances, vacuum pumps, fridges/freezers, water purifiers, plate washers/readers
• Fault diagnosis of complex lab equipment
• Maintenance and commissioning of laboratory systems

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