Project Manager with Siebel – Central London

Overview

In this role you will drive CRM-focused projects from initiation to delivery within a global brand’s Central London hub. You will work with cross-functional teams to implement enterprise CRM solutions (Siebel or Salesforce) and oversee dependencies across data, BI, and migration efforts. The position emphasizes change management, decommissioning legacy apps, and delivering transformation programmes at scale. You’ll engage senior stakeholders and shape project strategy to maximize business impact.

Responsibilities

• manage full project lifecycle for CRM initiatives (Siebel/Salesforce)
• drive change management delivery within transformation programmes
• coordinate decommissioning of legacy applications
• lead business planning, prioritisation and pipeline management
• operate in a multi-stakeholder, fast-paced environment with clear communication to senior audiences

Key requirements

• 5–10 years of IT project management experience
• 3–5 years working on Siebel or Salesforce projects
• experience as PM, Product Owner, or Senior BA with enterprise CRM
• experience with enterprise data warehouse/BI tools (prefer OBIEE/Hyperion or SAP BO)
• Bachelor degree in IT or Business
• experience in transformation programmes
• ability to engage senior stakeholders and present to large audiences
• international/global business exposure
• business English; additional languages preferred

• strong communication (oral and written)
• highly organized
• strong business acumen
• Siebel
• Salesforce
• OBIEE

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