Express Time Critical Air Freight CoordinatorLocation: FelthamSalary: £40,000 per annumShift: 4 on, 4 off | 7:00pm – 7:00amIndustry – Freight Forwarding
We’re recruiting for an experienced Express / Time-Critical Coordinator to join a busy international logistics operation on a permanent night-shift basis in Feltham.
This is a hands-on role coordinating express and time-critical shipments from start to finish, working closely with customers, hauliers, warehouses and internal teams to ensure shipments are processed accurately, efficiently and on time.
What’s on offer
£40,000 per annum
4 on, 4 off shift pattern
7:00pm – 7:00am
Permanent position
25 days annual leave + bank holidays
Opportunity to develop strong customer and operational relationships
The Role
You’ll be responsible for the day-to-day coordination of express shipments, ensuring everything runs smoothly from order processing through to delivery and final clearance.
Key responsibilities will include:
Coordinating express and time-critical shipments from start to finish
Processing orders and creating shipments using BoxTop
Managing import and export customs clearances via CDS
Ensuring customs and shipping documentation is completed accurately
Working closely with road hauliers, co-loaders and transport providers
Liaising with customers to provide updates and resolve operational queries
Monitoring shipments and proactively managing any delays or service issues
Working with warehouse and operations teams to ensure shipments are processed efficiently
Monitoring customer KPIs and maintaining agreed service levels
Supporting internal customs audits, assessments and compliance checks
Assisting with invoicing and ensuring jobs are accurately recorded
Identifying opportunities to improve processes and reduce operational costs
Maintaining strong relationships with customers, suppliers and internal teams
Supporting business development opportunities within existing accounts
About You
We’re looking for someone with previous experience within express logistics, freight forwarding or time-critical transport operations.
Strong working knowledge of import and export customs procedures
Experience completing clearances through CDS
Experience using BoxTop
Experience with AOG Express
Knowledge of Sequoia would be advantageous
Excellent organisational and communication skills
Strong attention to detail
- Previous experience of working night shift desirable
This is an excellent opportunity for an experienced Express Operator, Time-Critical Coordinator or Freight Forwarder with strong customs knowledge who is looking for a permanent night-shift role.
Tagged as: Air Freight, AOG, ASM Sequoia, BOXTOP, CDS, Customs, Export, EXPRESS, Import
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