Company: Kew Green Hotels
Location: Swillington
Job Description:
Kew Green Hotels is seeking a Guest Service Manager in Swillington, England. You will lead a multiskilled team across Front Office, F&B, and Meetings & Events, shaping the guest service function with full training to progress toward operations leadership.
The role emphasizes service excellence, guest feedback handling, KPI monitoring, and collaboration with other departments to deliver seamless guest experiences. This position reports to Hotel Manager.
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Posted: October 3rd, 2026