Hybrid SaaS Customer Success & Implementation Analyst

Company: Civica
Apply for the Hybrid SaaS Customer Success & Implementation Analyst
Location: London
Job Description:

Civica Engagement Solutions in the UK is seeking an Account Executive to support customers of our SaaS offerings, lead implementation and training, and act as a trusted contact for a portfolio of clients. You will collaborate with product and sales teams to gather feedback, drive adoption, and contribute to service improvements.

The role is hybrid (Southbank office/Home) and supports a mix of customer-facing activities, onboarding new clients, and ongoing success initiatives.

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Posted: October 3rd, 2026