InternationalCo-ordinator-(French Speaking)
RolePurpose
Tomanagetheinternationalrepatriationofdeceasedpersons,ensuringalllogistical,legal,andadministrativerequirementsarecompletedaccurately,efficiently,andwithcompassion.
KeyResponsibilities
- Coordinateallinboundandoutboundinternationalrepatriations.
- Liaisewithoverseasfuneralhomes,consulates,embassies,airlines,andgovernmentagencies.
- Prepareandprocessallrequireddocumentation(deathcertificates,permits,translations,customsforms).
- Arrangetransportlogistics,includingflightsandgroundhandling.
- Provideclear,sensitivecommunicationandsupporttofamiliesthroughouttheprocess.
- Produceestimatesandinvoices;maintainaccuratecaserecords.
- Workwithinternalteamstoensuresmoothcaseprogression.
- Ensurecompliancewithinternationallaws,airlineregulations,andcompanystandards.
- Maintainstrongrelationshipswithglobalpartnersandserviceproviders.
Skills&Experience
- Fluent to native in French
- Fluent in English
- Excellentorganisationalandcommunicationskills.
- Abilitytomanagemultipletime-criticalcases.
- Highattentiontodetailandaccuracyindocumentation.
- Strongcustomerserviceskillswithacompassionateapproach.
- ProficientinMSOfficeandcasemanagementsystems.
- Desirable:experienceinrepatriation,logistics,aviation,orfuneralservices;foreignlanguageskills.
PersonalAttributes
- Empathetic,professional,anddiscreet.
- Calmunderpressureandadaptable.
- Proactiveproblem-solver.
- Culturallyawareandrespectful.
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