QED Legal Recruitment Limited is seeking an experienced Operational & Performance Manager to join the Recoveries division in Leeds. The role combines leadership, performance management, litigation and process improvement in a busy Recoveries environment, with a hybrid model (2 days in the Leeds office, 3 days at home).
You will drive performance, manage workloads, and ensure KPIs and SLAs are met while upholding quality, compliance and client service standards.
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