Patient Welcome Lead: Front Desk & Team Coach

Company: Penrose Health
Apply for the Patient Welcome Lead: Front Desk & Team Coach
Location: City of Westminster
Job Description:

Penrose Health is seeking an experienced team leader to run the Patients Welcome Team ensuring a professional, efficient and friendly experience from the moment patients arrive. You will lead front desk operations, manage workloads and rotas, and collaborate with clinical and central teams to drive continuous improvement.

You will coach and develop staff, oversee inductions and performance reviews, and promote a culture of empathy and accountability while maintaining safety and compliance across

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Posted: October 3rd, 2026