Community Clinical Support Worker

Company: Walsall Healthcare
Apply for the Community Clinical Support Worker
Location: Walsall
Job Description:

Should you have any queries for the resourcing team, they are available from 8am to 5pm, Monday to Friday. To get in touch please call 01922 656161.

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

Job overview

To support the Community Nursing Service in the provision of care for housebound clients by assisting with clinical procedures and undertaking delegated duties unsupervised. This will involve direct care with clients (within their own homes, or care homes) who have been admitted to the care of the Community Nursing Service. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote and sustain their independence and to prevent unnecessary hospital admissions.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

The post holder will highlight risk and changes in patient’s circumstance/condition by effective communication with registered practitioners.

Be expected to implement and deliver a care plan, undertaking assigned procedures as directed, working within the boundaries identified by the registered practitioner.

Demonstrate excellent communication skills with clients, relatives, carers and colleagues.

Have an understanding of the roles of the multidisciplinary team and support services available within the community.

Maintain excellent written and electronic patient records.

To undertake nursing procedures and treatments as required, working within outlined lower level clinical competencies and Trust protocols, as directed by the senior clinician.

To support and enable clients to maintain their health needs.

To deliver programmes of health education and health promotion as required, such as smoking cessation, diet, exercise, pulmonary rehabilitation.

To inform the senior clinician of all changes In relation to patient care.

Identify changes in patient’s conditions and recognise within their capabilities where significant changes in the care plan are required and report these back to the senior clinician, facilitating a step up approach to care delivery

To work within and continue to develop knowledge and skills for lower level clinical competencies as identified for the role.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

Please see job description and person specification for more details.

To support the Community Nursing Service in the provision of care for housebound clients by assisting with clinical procedures and undertaking delegated duties unsupervised. This will involve direct care with clients (within their own homes, or care homes) who have been admitted to the care of the Community Nursing Service. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote and sustain their independence and to prevent unnecessary hospital admissions.

Person specification

Qualifications

  • NVQ Level 2 in Health and Social Care or equivalent qualification and / or relevant experience.
  • Ability to work within the lower level competencies as developed within the community locality teams

Experience

  • Current experience of working within health/social care setting
  • Ability to organise own workload and use own initiative
  • Ability to work effectively as part of a team.

Knowledge

  • Ability to utilise relevant IT software e.g. Microsoft Word, e-mail.
  • Effective communication and interpersonal skills with a proven ability to work with other professions
  • Awareness of local clinical policies and procedures.

Please note your application will be transferred from the NHS Jobs system to the internal Walsall Healthcare Trac System. All correspondence will be sent via Trac.

Sponsorship and Visas

We welcome applications from all candidates with the right to work in the UK, including those on Health and Care Visas, Graduate Visas, or other valid permissions. All candidates will be considered on equal terms.

This Trust currently recruits successfully from the domestic labour market and has a sufficient pool of suitably qualified candidates for Band 3 roles. Visa sponsorship is therefore not available for this role currently. Candidates who already hold the right to work in the UK, including those on an existing Health and Care Visa, Graduate Visa, or any other valid permission are welcome to apply and will be considered on equal terms. This position is reviewed regularly in line with Home Office guidance. Right to work will be verified at each stage of the recruitment and monitored throughout employment. All candidates who are offered a position will be required to provide evidence of their right to work in the UK as part of the pre-employment checks process. Where a candidates’ right to work is derived from another person’s immigration permission, the Trust will discuss the implications of this with the candidate before a permanent post is confirmed, to ensure that both parties understand the terms on which employment can be sustained.

Recruitment and Selection Approach

In line with best practice and regulatory guidance, our selection process is fair, consistent and based on your ability to perform the role, contribute to the organisation and your potential for development.

What to expect:

  • Application screening: Your application will be reviewed against the person specification
  • Interview: Typically, a panel interview with competency-based and values-based questions
  • Assessment: Role-dependent assessments may include practical tasks or presentations
  • Timeline: We aim to complete the process within 47 days of the closing date. Recruitment Journey is attached to all live vacancies.

We are committed to making reasonable adjustments for disabled candidates at any stage. Please contact us to discuss your needs.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early due to high volume of applications

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Posted: October 3rd, 2026