Assistant Care Manager – Domiciliary & Extra Care
Location: Wirral
Salary: £30,127.50 per annum (£15.45 per hour)
Hours: Monday-Friday, 37.5 hours per week
Mileage Allowance
On-call and weekend availability required when necessary
An exciting opportunity has arisen for an experienced Assistant Care Manager to support the delivery of high-quality domiciliary and extra care services from a Wirral-based branch.
This role would suit an experienced care professional who is ready to take the next step in their management career, supporting the Registered Care Manager with the day-to-day running of the service, team performance, compliance and service development.
The role will also provide operational support to an Assisted Living Facility when required, ensuring safe, effective and person-centered care is maintained across both services.
Key Responsibilities
- Support the day-to-day management and coordination of the branch
- Support the delivery of high-quality domiciliary and extra care services
- Assist with maintaining accurate records, reports and documentation
- Manage and investigate complaints from service users and employees
- Support the recruitment, onboarding and development of care staff
- Produce and manage staffing rotas to meet service requirements
- Support business development and identify opportunities for service growth
- Ensure regulatory, operational, health and safety and compliance requirements are met
- Participate in on-call duties and respond to operational issues when required
- Provide hands-on care support during periods of staff shortage where necessary
- Build positive relationships with commissioners, stakeholders, service users and colleagues
- Work collaboratively across departments to deliver positive outcomes
- Support the ongoing development, supervision and performance of the care team
- Provide operational support to the Assisted Living Facility when required
About You
- Experienced within domiciliary care management or supervision
- A confident leader who can motivate, develop and support teams
- Highly organised and able to manage multiple priorities
- An excellent communicator with strong relationship-building skills
- Knowledgeable about care sector regulations and operational compliance
- Commercially aware with a proactive approach to service development
- Flexible and willing to support the service when required
- Committed to delivering high-quality care and customer service
- Professional, reliable and solutions-focused
Essential Requirements
- Previous supervisory or management experience within domiciliary care
- NVQ/QCF Level 3 in Health & Social Care
- Full UK driving licence
- Access to your own vehicle
- Business-use motor insurance or willingness to obtain this
- Willingness to undertake an Enhanced DBS check
- Ability to participate in on-call duties when required
Desirable
- Level 5 qualification in Health & Social Care or working towards one
- Previous experience producing staff rotas
- Experience supporting recruitment and onboarding
- Experience supporting operational performance and service growth
- Extra care or assisted living experience
What’s on Offer
- £30,127.50 per annum (£15.45 per hour)
- Mileage allowance
- Weekly pay
- Pension scheme
- Blue Light Card reimbursement
- Employee Assistance Programme
- Dedicated People & Wellbeing Team
- Quarterly and Annual Carer Awards
- Career progression and professional development opportunities
- Supportive and collaborative management team
- Opportunity to join a growing care organisation
- Opportunity to make a genuine difference to the people receiving care
We are an equal opportunities employer, and all applications will be assessed solely on merit.
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