Payroll Specialist

Key Responsibilities

• Support Payroll Team Leadership in delivering a high-quality payroll and pensions service across the business.




• Process end-to-end payroll, pensions and employee expenses accurately and within agreed deadlines.




• Ensure payroll activities meet agreed SLAs and KPIs, supporting wider departmental and business objectives.




• Maintain compliance with HMRC requirements, pensions legislation, internal controls and audit standards.




• Act as a key contact for internal and external stakeholders, including Finance, People/HR, wider business teams and third-party providers.




• Take ownership of assigned payroll and pensions responsibilities, proactively resolving queries and issues.




• Provide knowledgeable support on payroll and pensions administration.




• Identify opportunities to improve processes through standardisation, automation and reduced manual intervention.




• Support the testing and implementation of new payroll functionality, technology and system changes.




• Share knowledge and provide training/support to other members of the team.




• Contribute to a culture of accountability, collaboration and continuous improvement.




• Maintain a high level of confidentiality and professionalism when handling sensitive employee and payroll information.

Experience & Qualifications

The ideal candidate will have:

• A minimum of 3 years’ experience in end-to-end payroll and pensions processing.




• Strong knowledge of UK and Republic of Ireland payroll and pensions.




• A good understanding of payroll legislation, regulatory requirements, financial controls and compliance.




• Experience supporting payroll system implementations, upgrades or technology changes.




• Experience testing new system functionality and supporting/training colleagues.




• Strong cross-functional stakeholder management experience.




• Experience working with payroll, expenses and pensions platforms.




• Good working knowledge of Microsoft and Google Workspace applications.




• Experience using MHR iTrent and Standard Life platforms would be advantageous.




• A CIPP Payroll Technician qualification or Level 3 Payroll Administrator Apprenticeship, or equivalent, would be desirable.

Key Skills

• Strong end-to-end payroll and pensions knowledge.




• Excellent attention to detail and commitment to accuracy.




• Strong understanding of payroll controls and best practice.




• Ability to identify and implement opportunities for continuous improvement.




• Confident stakeholder management and relationship-building skills.




• Clear and professional written and verbal communication.




• Strong organisation and time-management skills.




• Ability to work effectively under pressure and manage tight payroll deadlines.




• Self-motivated with the ability to manage responsibilities with moderate supervision.




• High levels of integrity when handling confidential and sensitive information.




• A collaborative approach and willingness to contribute to the ongoing development of the wider payroll function.

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