F&B Assistant

Holiday Inn London Luton Airport

We are seeking a dedicated and professional F&B Assistant to join our team at the Holiday Inn London Luton Airport. If you are committed to providing exceptional service and thrive in a dynamic environment, we want to hear from you!

Role Overview:

As part of the Food & Beverage team, you will ensure that all guests receive professional, friendly, and efficient service while performing all operational tasks in line with our company procedures and brand standards.

Key Responsibilities:

• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws

Benefit:

• Employee discount across IHG properties.
• Free parking on-site.
• On-site gym.
• Meals on duty.
• Service charge

Compensation:

Competitive salary

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