Graduate Complaints Investigator – Fintech, Hybrid

Lendable is hiring a Graduate Complaints Officer to join its Operations team in the UK. You will begin by handling a casework load on loans, cards and auto-finance, with structured training and coaching to develop competency.

You’ll speak to customers directly, decide on fair resolutions, and document decisions clearly. Reporting to a Complaints Manager, you’ll work in a fast-paced, hybrid environment with a focus on improving customer outcomes and product processes.

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