Marston Holdings is seeking a Service Desk Analyst based in Neath, Wales. The role involves being the first line of support for customers, monitoring systems, and resolving issues to keep services running smoothly. The position offers a hybrid arrangement with office-based weekdays and some weekend home working.
The successful candidate will have prior service desk experience, knowledge of SLAs, and hands-on skills including CCTV and hardware assembly. SQL familiarity will be advantageous.
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