Defence IT Service Desk Analyst – DV Cleared

Sopra Steria Ltd in Gloucester is seeking a proactive IT Service Desk professional to support critical Defence-related services. You will manage incidents and service requests, coordinate hardware procurement, and produce daily performance reports to drive service excellence.

This role is office-based in Gloucester, requires DV clearance or eligibility, and offers exposure to governance, reporting, and supplier collaboration, with opportunities to grow into catalogue management and service

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