Receptionist / Administration Assistant

£13.45 per hour / £12,239.50 per annum

17.5 hours per week, 9:00am – 5:00pm

Job share role

Your day will be spent providing a front of house reception services for the Hugh Fraser Retirement Estate in Crookfur. You will undertake general administrative duties and provide a high standard of customer service to residents, staff visitors and external contacts.

Core responsibilities

• Acting as a professional first point of contact for residents, staff, visitors and external contacts.
• Provide a welcoming reception, telephone and administration service.
• Dealing with incoming and outgoing post and correspondence.
• Facilitating communication between the residents and the management team.
• Issue identity cards when necessary and recording arrival and departure times.
• Collating and processing newsletters and any other communicative documents.
• Daily maintenance of office equipment in readiness for use and ordering stationery using both computerised and manual systems.
• Liaising with Health, Social Services and other agencies in the delivery of Supported Housing.
• Maintaining databases, gathering and collating statistics and other data sets as required.
• Undertaking photocopying, faxing, filing and shredding as required.
• Maintaining clear and GDPR compliant records both physical and electronic.
• Liaising with other staff regarding matters of finance and accounts for the estate.
• Taking minutes and notes of meetings as requested and disseminating/ sharing these as per policy, processes and instruction.

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