Customer Service Pro – Problem Solver, Returns & Liaison

Company: Independent Builders Merchant Group
Apply for the Customer Service Pro – Problem Solver, Returns & Liaison
Location: Thatcham
Job Description:

Trading Depot, part of the IBMG Group, is seeking a Customer Service Advisor to join the Maidenhead team. You will be the first point of contact for customers, handling inquiries via phone, email, and webchat, resolving issues, and liaising with suppliers and couriers to ensure outstanding service.

This role suits someone who enjoys problem-solving, building relationships, and delivering excellent customer experiences in a busy environment.

#J-18808-Ljbffr…

Posted: October 3rd, 2026