Customer Service Team Manager – Hybrid Leader, SLA Focus

Anglian Water Group Ltd. is recruiting for a Customer Service Team Manager in the TIDE Services area. The role focuses on leading a sizeable team, refining processes, and coordinating with senior management to deliver outstanding customer service across multiple channels and products.

You will drive quality, implement changes for product launches, and partner with sales to ensure a seamless end-to-end customer experience for clients and consumers alike.

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