Crisis Call Handler – Flexible NHS Mental Health Role

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) is seeking patient-focused Call Handlers to support the Initial Response Service (IRS) in Accrington. You will take calls from professionals and service users, clarifying details and recording information to aid onward referral.

The role requires resilience, IT proficiency, and a compassionate approach. You will work in a fast-paced mental health crisis pathway with training provided.

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