Store Operations & Customer Experience Lead

Company: Sainsbury's Limited
Apply for the Store Operations & Customer Experience Lead
Location: Billericay
Job Description:

Sainsbury’s Limited in Billericay is seeking a Customer and Trading Manager – Convenience to lead day-to-day store operations, ensure product availability and safe customer service, and work with a small management team.

You will be the on-site manager, often the sole manager, responsible for shift coverage, team performance, scheduling and disciplinary processes, while driving KPI results and customer satisfaction.

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Posted: October 3rd, 2026