Centre Operations Lead: Customer Experience & Safety

The Wave seeks a Duty Manager in Peacehaven to lead a team and deliver the highest standards of customer care and service at every stage of a guest’s experience. You will be responsible for staffing, health and safety, finance, programming, performance, marketing and sales, and cleanliness within the centre.

As part of your role, you will lead and develop staff, ensure policies are followed, and work with the Senior Operations Manager to maintain quality and security across the centre, while

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