Retail Customer Service Manager — Betting Shop Lead

Entain is seeking a Retail Customer Service Manager to lead store teams, deliver excellent customer service and drive standards across Ladbrokes & Coral betting shops. Reporting to the Shop Manager, you will supervise the Shop team, engage customers and help grow repeat business.

You will handle cash transactions, assist customers with bets, open/close the shop, and work a rota that includes weekends. This role offers a supportive environment with development opportunities and a strong emphasis

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