Warehouse Operations Manager

More about the role

As a key leader in our logistics operation, you will empower your team to deliver excellence in every aspect of our warehouse strategy. By developing our shift managers, you’ll set the benchmark for high standards and service reliability for our customers. You will be the driving force behind productivity, cost efficiency, and world-class safety, adapting seamlessly to volume fluctuations to keep our stores fully stocked. Beyond operations, you will act as a bridge between our Retail stakeholders and external partners, championing a culture of diversity and inclusion while cultivating the next generation of logistics talent.

Key Responsibilities:

• Achieve KPI targets, ensuring on-time, in-full delivery
• Meet cost per case targets and budgetary goals
• Drive productivity, health and safety, and performance metrics
• Foster colleague engagement and manage turnover effectively
• Plan ahead 6-12 months, including talent and budgeting

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