Insurance Customer Experience & Upsell Specialist

Company: Policy Expert
Apply for the Insurance Customer Experience & Upsell Specialist
Location: Motherwell
Job Description:

Policy Expert in Motherwell is seeking a dedicated colleague to deliver outstanding customer experiences across calls, live chat and policy queries. You’ll be the friendly voice behind renewals, quotes and advice, ensuring customers feel valued and supported throughout their insurance journey.

In this hybrid role, you’ll contribute to a busy team, drive service levels and compliance with FCA guidelines, while enjoying a generous benefits package and a salary banding of £25,000–£26,000.

#J-18808-Ljbffr…

Posted: October 3rd, 2026