Operations Support Agent – Fast-Paced Logistics & Customer Care

FedEx Logistics in the United Kingdom is seeking an Operations Support Agent to join a busy team. You will handle customer inquiries, coordinate shipments, and investigate delivery issues while ensuring data accuracy and timely communication with colleagues.

The role requires strong communication, the ability to work under tight timelines, and careful time management. The position offers a 40-hour week with a 11:00-19:30 shift schedule and hourly pay with late-evening/night bonuses.

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