Delivery Support & Customer Care Advisor

DPDgroup is seeking an experienced Customer Services Advisor to join our busy team. You will assist internal and external customers regarding parcel collection or delivery, and collaborate with Drivers and Shift Managers to resolve issues promptly.

You should have strong communication skills, a confident telephone manner, and a proven track record in fast-paced customer service. A friendly, proactive, and professional approach is essential to ensure exceptional service levels.

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