Retail Customer Service Manager — Betting Shop

Company: SmartRecruiters, Inc.
Apply for the Retail Customer Service Manager — Betting Shop
Location: Stoke on Trent
Job Description:

Entain in the United Kingdom is hiring a Retail Customer Service Manager for our Ladbrokes & Coral betting shops. You’ll deliver top customer service, drive standards daily, and report to the Shop Manager as part of the Shop team.

The role involves taking bets, handling cash, demonstrating products and terminals, addressing customer concerns with empathy, and helping the shop hit targets while maintaining high standards.

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Posted: October 3rd, 2026