Location: Brierley HillSalary: £25,030 + generous quarterly bonus (OTE up to £29,030)Hours: Full-time on a rota basis between 8am-6pm, plus one Saturday in every three (Time given back in lieu)
Why You’ll Love It:
Full training and ongoing supportFlexible working that fits around your lifeHybrid working after successful 4-month probationCareer growth + industry qualifications (CII or ACII)? 26 days holiday + 8 bank holidays (increasing with service)Work with Everywhen (formerly Towergate & Ardonagh), the UK’s largest independent insurance broker
What You’ll Be Doing:
Handling inbound and outbound calls in a busy contact centre environmentSupporting customers with existing business quotes, supporting sales alongisde general inquires you will also deal with motor insurance queriesDelivering a highly customer-focused service every timeBalancing sales, retention, and productivity targets
Bonus is paid quarterly based on performance across sales, retention, and productivity.
Training & Working Pattern:
Start date: 16th November 2026Full training provided (office-based initially)Hybrid working available after successfully completing probation (4 months)
Interviews:
Taking place soon – early applications encouraged!
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
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