Customer Service Assistant – Ipswich

Company: Equipment Sales & Service Limited.
Apply for the Customer Service Assistant – Ipswich
Location: Ipswich
Job Description:

We’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here’s an idea of what your shift patterns will be: 5 out of 7 days Could you bring your spark to Defence? Here’s what you need to know before applying: Your key responsibilities will include:

  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about our service and helping customers with natural, engaging service
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Health and Safety regulationsHave a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate great timekeeping and reliabilityPart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

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Posted: October 3rd, 2026