Company: Carrington Blake Recruitment
Location: Cardiff
Job Description:
Cardiff Council is seeking a dedicated Contact Centre Operator (Telecare) to join a 24/7 service.focused on handling emergency and welfare calls for vulnerable residents. You will provide information, support, and timely escalation to appropriate services while working within a safeguarding-conscious team.
The role requires empathy, resilience, and strong communication. A 24/7 roster, including evenings and weekends, is expected.
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Posted: October 3rd, 2026