UK & Ireland Customer Experience Specialist (Hybrid)

Company: Treatwell
Apply for the UK & Ireland Customer Experience Specialist (Hybrid)
Location: City of Westminster
Job Description:

Treatwell is seeking a Customer Experience Specialist to be the first point of contact for our UK & Ireland partners. You will handle inquiries via phone, live chat and email from our central London hub in Farringdon, providing empathetic, accurate support and helping partners grow their business.

You’ll use Salesforce to log interactions, maintain high CSAT, and relay customer feedback to relevant teams. Hybrid work 2-3 days in the office, with monthly bonus opportunities and a collaborative CX

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Posted: October 3rd, 2026