Software Product Support Specialist

Company: Solera Corporation
Apply for the Software Product Support Specialist
Location: Leeds
Job Description:

Solera CAP HPI seeks a customer service specialist to troubleshoot issues, provide expert guidance, and ensure quick resolution for clients across email, phone, chat, and web channels.

You will support customers with Solera software, adhering to SLAs and documenting outcomes to enable continuous product improvements. Strong English communication, 1–2 years’ experience, and CRM/telephony familiarity are essential.

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Posted: October 3rd, 2026