Senior Rider Support Lead – Escalations & Cross-Functional

Company: United States Digital Space LLC
Apply for the Senior Rider Support Lead – Escalations & Cross-Functional
Location: London
Job Description:

DoorDash is seeking a Senior Rider Support Representative to join the Rider Services Center. You will handle escalated rider issues, guide junior teammates, and collaborate with Rider Comms, Payments and Legal to resolve cross-functional challenges.

You will maintain training materials and identify bottlenecks to improve performance, while analysing daily data in Excel/Sheets to monitor quality and targets.

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Posted: October 3rd, 2026