Account Manager

Senior Account Manager

Hybrid | London, United Kingdom

Role Overview

A fast-growing B2B financial infrastructure business is launching a dedicated client team focused on PSPs and acquirers and is looking for a (Senior) Account Manager to join the build-out.

You’ll manage a portfolio of new and existing PSP and acquiring clients, becoming a trusted commercial and operational partner across their payment activities. The role requires a strong understanding of acquirer ecosystems, card processing and payment collection mechanics, with plenty of scope to deepen relationships and identify opportunities across the wider platform.

Key Responsibilities:

• Own a portfolio of PSP and acquirer clients, managing relationships, performance and ongoing commercial activity.
• Build strong relationships across client organisations, from operational and technical stakeholders through to senior decision-makers.
• Develop a deep understanding of client payment flows, processing models and business requirements.
• Identify opportunities to expand and strengthen client relationships across payments, FX, accounts and wider financial infrastructure.
• Work closely with internal Product, Operations, Sales and technical teams to resolve issues and deliver against client needs.

Ideal Candidate:

• Must have managed a portfolio of PSP and/or acquirer clients.
• Strong understanding of acquiring, card processing, payment collection and the wider payments ecosystem.
• Commercially minded relationship manager who can identify opportunities and build long-term client partnerships.

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