End-to-End Change Manager—Adoption & Delivery (ADKAR)

Company: Marks & Spencer Plc
Apply for the End-to-End Change Manager—Adoption & Delivery (ADKAR)
Location: Salford
Job Description:

Marks & Spencer Plc is seeking a proactive Change Manager to lead change and transformation across Customer Services. You will design and embed structured change approaches while ensuring initiatives are adopted and deliver measurable outcomes.

You will translate complexity into clear, practical solutions, improving customer and colleague experience through governance, data insights, and collaborative stakeholder engagement across the business.

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Posted: October 3rd, 2026