CX Project Management Lead (Hybrid)

Metropolitan Council in Minnesota seeks a Manager, Customer Experience (CX) Project Management to lead a team of Project Managers delivering CX priorities on time and within scope. You will establish PM standards, tooling, and governance while directing strategic planning, budgeting, and staff development.

The role advances CX initiatives across the agency, coordinating with IT, finance, and operations to optimize processes and outcomes for the Twin Cities region.

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