The Delegated Service Manager (DSM) role sits within Defra Group Property Facilities Management and reports to the Service Management Team. The DSM administers, leads and manages all contracts in their portfolio, including the £800m regional Integrated FM contract, ensuring coverage in the manager’s absence.
As a subject matter expert, the DSM delivers training, provides advice to other functions, and manages a team of Contract Support Officers, making sound financial and commercial decisions to
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