Catering and Hospitality Assistant

Job Description

n Catering and Hospitality Assistantn Starting Salary: £30,804 WTE – pro rata, per annum, (which includes £3,000 unsocial hours payment) (based on 37.5 hours per week)n n Rising to Step 2 £32,072 WTE – pro rata, per annum, (which includes £3,126 unsocial hours payment) (based on 37.5 hours per week) following 12 month satisfactory performance reviewn Hours: 37.5 hours per week on a rota basis, includes weekends and bank holidaysn n We’re looking for a caring, reliable, Catering and Hospitality Assistant to help deliver safe, high‑quality catering services for patients, families, visitors and colleagues. You’ll join a team focused on person‑centred hospice care and play a key part in creating a welcoming, dignified dining experience.n n Compassionate and patient‑focused, you will have a strong focus on food safety, allergen management, personal hygiene and infection prevention & controln n We anticipate that you will work alternate weeks within the kitchen and ward environmentsn Duties will include:n

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• Supporting the daily meal and beverage service for patients within the ward, ward visitors and staff, ensuring meals are timely and accurate against dietary care plans.

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• Helping to coordinate catering activity on shift, including demonstrating tasks and supporting volunteers.

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• Maintaining high standards of food safety and allergen controls (HACCP principles, labelling, cross‑contamination prevention).

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• Completing and record key checks and maintain essential records (for example temperature checks), safe storage and cleaning routines, food safety logs, allergen matrices and other compliance documentation.

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• Working closely with the catering manager, head chef, dietitian and clinical teams to respond to changing dietary needs.

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• Delivering a service with compassion and professionalism, escalating concerns appropriately including any changes noticed in a patient’s condition.

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n About you:n

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• Level 1 Food Safety qualification (or willingness to obtain) and awareness of food safety legislation and HACCP principles.

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• Understanding of allergen management & cross‑contamination control and infection prevention & control

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• Compassionate, patient‑focused team player with clear communication skills.

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n Our values:n Respect • Care & Compassion • Partnership • Trustn n Additional Information:n n You will work in our In‑Patient Unit and will sometimes be around people experiencing distress. You’ll be supported by an experienced team and will receive training appropriate to the role.n n Hours are allocated on a two-week rota basis and cover a Monday to Sunday service between 7.00am and 6.30pm. You will work every second weekend.n n To apply:n n For further details about the role, including a full job description and application form, please visit our website – click 'Apply' to be redirectedn n For an informal discussion about the role please contact Sylwia Tanswell by contacting the Hospice reception.n n Other benefits of working for the Hospice:n

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• 27 days annual leave on joining, 29 days annual leave after 5 years’ service, 33 days annual leave after 10 years’ service, per year, pro rata

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• 8 public holidays per year, pro rata

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• Contributory pension scheme 12% Hospice pension contribution (employee contribution 6%)

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• Enhanced occupational sick pay

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• Family Friendly Policies

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• Training and development opportunities, Individualised induction, supervision and Personal Development Plan

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• Cycle to Work Scheme

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• Access to Blue Light Card membership providing Discounts on gym membership, cinema tickets, retail and restaurants

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• Subsidised staff meals

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• Living Wage employer and Investors in People Gold Accreditation employer

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• Staff wellbeing support, including access to wellbeing resources and complementary therapy opportunitiesn  

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Are you looking for an exciting new opportunity? We’d love to hear from you!n n Redefining Hospice Care: St Columba's exists to give everyone who needs it the very best hospice care. We're an independent charity at the heart of our local community, offering free, flexible and person-centred palliative care and support to our patients and their families.n Criminal Record Check: This post requires the post holder to have a criminal record check. An application will need to be made to Disclosure Scotland and deemed satisfactory before the successful candidate can begin in post. The Hospice will pay/reimburse the cost of this check.n Right to work: Please note that St Columba's Hospice Care does not hold a licence to sponsor visas and is therefore unable to support visa applications. Candidates must have the right to work in the UK without requiring sponsorship.n Scottish Charity No SC003634n

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