Premium Support Engineer – London

Company: OpenAI
Apply for the Premium Support Engineer – London
Location: London
Job Description:

OpenAI is seeking an experienced Support Engineer to work with Premium Support customers, diagnosing complex production issues, and driving rapid resolutions while coordinating with Engineering, Product, and Sales teams.

You will leverage logs, telemetry, and runbooks to reduce incident impact and improve reliability, helping customers scale their workloads with OpenAI’s AI solutions.

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Posted: October 4th, 2026