Senior Engineering Manager, Contact Centre Tech Strategy

Company: Royal Caribbean Group
Apply for the Senior Engineering Manager, Contact Centre Tech Strategy
Location: Weybridge
Job Description:

Royal Caribbean Group, based in Weybridge, UK, seeks a Senior Manager, Software Engineering to define strategic direction and governance for the Global Contact Centre IT function. The role owns the Contact Centre Technology strategy, five-year roadmap, GET intake, funding requests and Capital Appropriation submissions to align with enterprise priorities and long-term transformation goals.

The position interfaces with GET and the Contact Centre Technology Leadership Team, ensuring technology

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Posted: October 4th, 2026