Rail Performance & Continuous Improvement Lead

First Rail London (FRL) seeks an experienced leader to drive FRL’s continuous improvement and performance strategy across the London Overground network. You will oversee ILRs, SPIRs, investigations and ensure actions are tracked, embedded and shared across functions and with industry partners.

In this role, you will coordinate Joint Performance Strategies and Performance Improvement Management Systems, ensuring a structured, evidence-based approach to improvement and governance across FRL,

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