Company: Barclays
Location: Glasgow
Job Description:
Barclays in Glasgow seeks a Customer Care Leader to guide a team of telephony Specialist Customer Care colleagues across Onboarding or Customer Due Diligence. You will manage day-to-day operations, performance, and the development of new joiners to support growth in this area.
You will analyze reports to drive performance and ensure customers consistently receive excellent service, building a capable, engaged team and fostering a culture of customer advocacy and risk-conscious delivery.
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Posted: October 4th, 2026