Senior Global Customer Support & Training Lead

Company: Cambridge University Press & Assessment
Apply for the Senior Global Customer Support & Training Lead
Location: Cambridge
Job Description:

Cambridge University Press & Assessment is seeking a Senior Customer Support Advisor to resolve advanced technical and administrative queries for a global customer base. You will support exam centres, schools and learners, and contribute to process improvements while modelling exceptional service.

The role is hybrid, with time split between collaborating in Cambridge and our offices in Manila, and may include weekend work.

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Posted: October 4th, 2026