Senior QA Lead – Hybrid Telephony & Public Services

Company: DWP Digital
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Job Description:

DWP Digital is seeking a Senior QA Tester to lead quality across modern contact centre platforms. You will define testing strategies, collaborate with engineers, product managers and stakeholders, and apply automation to ensure reliable, secure services used by millions.

The role supports hybrid working with a strong focus on early quality interventions, performance considerations, and scalable digital services within the UK government ecosystem.

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Posted: October 4th, 2026