The Access Group, including Enthuse, seeks a Customer Success Manager for our London office in Bishopsgate with a hybrid working pattern. You will build trusted relationships with enterprise charity customers, helping them maximise value from the platform and drive adoption.
You will collaborate with internal teams to identify risks, support onboarding, and lead regular business reviews. The role requires B2B SaaS experience, stakeholder management, and a passion for non-profit fundraising.
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